Frequently Asked Questions
Everything you need to know about your ARC Raiders gear, shipping, and returns.
What is the typical shipping time for ARC Raiders apparel?
Standard shipping usually takes 5-7 business days for domestic orders. International shipping can take between 10-21 business days depending on your location and customs processing.
How do I ensure I choose the right size?
We provide a detailed sizing chart on every product page. Since our streetwear often features a modern athletic fit, we recommend measuring a favorite garment at home and comparing it to our specifications.
What is your return policy for defective items?
We offer a 30-day return policy. If your merchandise arrives damaged or with a printing error, please contact our support team with a photo of the defect to receive a prepaid return label and a full refund or exchange.
Are the materials used in the merch sustainably sourced?
Quality and responsibility are our priorities. Most of our hoodies and tees are made from premium heavyweight cotton and recycled polyester blends designed for durability and comfort.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been placed?
Yes. Once your order is processed and leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.